Bitcoin Terms & Conditions

Paying with Bitcoin

Powered by Bitpay. Our acceptance of Bitcoin is powered by our partner, Bitpay. We do not guarantee and are not responsible for the availability of Bitpay’s services. To complete your purchase, you will be re-directed to Bitpay’s website, where you will see the total cost of your purchase in Bitcoin, based on an exchange rate set by Bitpay. The Bitcoin price for your purchase will remain valid for 10 minutes. If you do not initiate a payment during this time, the Bitcoin exchange rate will be updated and the Bitcoin price for your purchase may change.

Bitcoin network transaction fees. As with nearly all Bitcoin transactions, a very small transaction fee (a “miner’s fee”) will be added by the Bitcoin network to the total cost in Bitcoin of your purchase if you are sending Bitcoin from a non-Bitpay wallet. This fee covers the cost of verifying Bitcoin transactions. Vape Mood has no control over this fee and does not receive any portion of the fee.

Bitcoin transactions are final. Once you initiate a Bitcoin transaction, you cannot cancel it (provided however that you may seek a refund per our refund policy described below). This is inherent in the nature of the Bitcoin network, not a policy set by Vape Mood.

Under payments and over payments. If, using a Bitpay wallet, you attempt to initiate a payment of Bitcoins different from the exact cost of the purchase indicated by Bitpay, your purchase will not complete. If, using a non-Bitpay wallet, you initiate a payment of Bitcoins different from the exact cost (plus miner’s fees) of the purchase indicated by Bitpay your purchase will not complete however your payment maybe processed by the Bitcoin network, in which case your payment will be refunded by Bitpay. After a failed payment you will be required to re-submit payment for the correct amount in order to complete the purchase and the Bitcoin exchange rate may update.

Transactions complete once confirmed. Once a Bitcoin transaction is submitted to the Bitcoin network, it will be unconfirmed for a period of time (usually about an hour, but sometimes longer) pending full verification of the transaction by the Bitcoin network. A transaction is not complete until it is fully verified.

Refunds

Whether your purchase qualifies for a refund is governed by our Website Terms of Use, regardless of whether you pay with Bitcoin or any other payment method. In order to claim a refund on a purchase paid for with Bitcoin, you will have to follow certain procedures in order to claim your refund, as explained below.

A valid email address and a Bitpay account are required for refunds. Your refund will be issued through Bitpay, and you must have, or create, a Bitpay account in order to receive the refund. Bitpay will send a refund notification email to the email address associated with your Vape Mood purchase (if you were signed in at checkout, your Vape Mood account email address; otherwise, the email address you provided at checkout). Providing a valid email address that you are able to access is important, as it is a condition for receiving your refund. If you do not have a Bitpay account associated with the email address to which the refund email was sent, the refund notification email will explain how to access a Bitpay account automatically created on your behalf to claim your refund. If you fail to access your Bitpay account and/or complete the steps outlined in the refund notification email within 30 days, the funds will be returned to Vape Mood. If the refund notification email is sent to an email address associated with an existing Bitpay account, the refund will automatically be credited by Bitpay to the associated Bitpay account. You acknowledge that, if you are unable to (1) access the email address associated with your purchase or (2) use the Bitpay service or access a Bitpay account, you will not be able to receive a refund for your purchase.

Refunds issued for the USD value of your purchase. Your refund will be issued by Bitpay in Bitcoin for the USD value of your purchase, less any applicable fees, including any cancellation fees. Your refund will be converted from USD to Bitcoin based on an exchange rate set by Bitpay at the time you initiate the refund through our Website. You acknowledge that if the value of Bitcoin against USD has risen since the time of your purchase, you will receive less Bitcoin than you paid at the time of purchase.